RACI

Show for each activity who does it, who is accountable, who is consulted and who is told, with exactly one accountable role per row.

Once the to-be process and the roles are stable, and before sign-off. Inputs: the stakeholder register and the to-be process. Feeds: the business requirements document and the working procedures.

• List activities from the to-be process, not job duties.
• List roles as columns, never people.
• Put exactly one A in each row (R does the work, A answers for it, C is asked before, I is told after).
• Check that reviewers are independent of the decisions they review.
• Keep external roles at C or I, and name them in the Notes column.
• Let the Check column confirm one A per row.

1. Is there exactly one A per row? Answered in Check column: a formula counts the As in each row, and every row shows OK.
2. Is the reviewer independent of the decision? Answered in Row TB-14: STK-09 is A and R, and STK-07, who took the decision, is only consulted (BR-51).
3. Who signs off a refusal, and who approves a reading of the law? Answered in Row TB-11: STK-06 until OQ-08 names a role (DEC-10). Row "Approve a reading of the law": STK-06, with the legal adviser STK-10 consulted.
4. Are external roles only consulted or informed? Answered in Notes column: STK-01 to STK-04 appear only as consulted or informed, in rows TB-09, TB-12 and TB-15.
5. Who looks after the calendar the deadlines depend on? Answered in Row "Maintain the calendar": STK-15, with STK-10 consulted on one-off days (OQ-02).

• Two As on one row. You can spot it when the Check column shows Fix.
• A committee as A: the A sits with a group that does not meet on the day the work is due.
• Everyone consulted on everything: every cell in a row holds a letter, and nothing moves without a meeting.
• Forgetting the staff member who receives a request by chance: the first row starts with the person who logs the request.
• A reviewer who is also R for the decision under review: the same column holds R in both rows.

• The columns are the internal roles, STK-05 to STK-15, one column each. External roles, STK-01 to STK-04, never do or answer for an activity, so they appear in Notes as consulted or informed. Rejected: four more columns that would hold nothing but C and I.
• Three activities are not to-be steps: maintaining the calendar, approving a reading of the law and signing off the BRD. Each decides whether the process can run lawfully at all (NFR-01, DEC-03, document 17). Rejected: leaving them out because no lane shows them.
• STK-06 is accountable for approvals only until OQ-08 is answered (DEC-10). Rejected: naming an approver that nobody has agreed to.
• Where a rule names who acts, the row follows it: the reviewer did not take the original decision GUIDE SRC-04 para 5.9. Every other assignment is the author's design (DEC-06).